FAQ
Clear answers to your questions
We have compiled the most common topics on cover, claims and applications.
General Insurance
The policyholder takes out the policy; the insured is the person or property covered; the beneficiary is entitled to receive the benefit. Details may vary according to your policy terms and conditions.
Auto / Casco / Traffic
Motor third-party liability is mandatory and covers damage to others; casco is optional and covers damage to your own vehicle within policy terms. Details may vary according to your policy terms and conditions.
DASK / Home / Fire
DASK is compulsory insurance covering homes against earthquake and related fire, tsunami and landslide risks. It is required for title deeds and electricity connections. Details may vary according to your policy terms and conditions.
Health Insurance
Review cover scope, network hospitals, waiting periods, deductibles and lifetime renewal guarantees together. Details may vary according to your policy terms and conditions.
Personal Accident / Life
The sum insured is set by your requested amount and the insurer’s risk assessment. Details may vary according to your policy terms and conditions.
Agri / Business / Liability
Regional risk factors may affect premiums in agricultural and hail insurance. Details may vary according to your policy terms and conditions.
Claims, Experts & Complaints
The expert report is a key document; the final decision is made together with policy terms and insurer review. Details may vary according to your policy terms and conditions.
